Skip to content
Generative Engine Optimization

Generative engine optimization: get recommended when buyers ask ChatGPT

Buyers ask an assistant for a name.We work on making it yours.

Capture Marketing builds the evidence chat assistants rely on when they recommend a business: mentions on trusted sites, reviews, crawlable pages and facts that match everywhere. Our team does the outreach and the technical work, then checks by hand what each assistant says about you.

The new shortlist

Assistants name two or three businesses, and skip everyone else.

A couple planning a basement suite asks ChatGPT which GTA contractors handle legal secondary units. A patient asks Perplexity for a well-reviewed med spa in Oakville. They get a short list of names with reasons attached, and many stop there. There is no page two.

These assistants do not rank websites the way Google does. They piece together a picture of each business from everything written about it across the web. If you are rarely mentioned outside your own site, your reviews live on one platform, or your website blocks the crawlers they use, you are hard to recommend no matter how good the work is.

GEO without the hype

How chat assistants choose which businesses to recommend.

Generative engine optimization, or GEO, is the work of making a business visible and accurately described in answers from ChatGPT, Perplexity, Gemini, Claude and similar assistants. It is mostly earned off your website.

How are GEO, AEO and SEO different?

SEO wins positions in Google's list of links. AEO wins the quoted answer inside Google's own results, and is mostly done on your pages. GEO wins a recommendation inside a conversation with a chat assistant, which blends what the model learned in training with live web searches. Because that answer is assembled from many sources, the work shifts outward: what other sites say about you, how consistent your facts are, and whether assistants can read your site at all.

Why do brand mentions and citations matter so much?

An assistant recommending a contractor or clinic is summarizing what the web broadly agrees on. A business mentioned in a local news story, an industry association directory, a supplier's project page, a "best of" roundup and a community forum looks established. One that only appears on its own website looks unverified. GEO outreach means earning genuine mentions on sources assistants are likely to trust, with your name, city and specialty stated the same way each time. It is closer to PR than to traditional link building.

What is llms.txt and does my site need one?

llms.txt is a proposed convention: a plain markdown file at the root of your site that gives language models a short summary of who you are and links to your most important pages. It is not an official standard, and major assistant providers have not confirmed they rely on it. It is cheap to create and keep accurate, so we add one as a low-cost hedge, but we never sell it as the thing that gets you recommended.

Can AI crawlers actually read your website?

Many cannot read sites that build their content in the browser with JavaScript, so a page that looks fine to you may look empty to them. Server-rendered HTML solves that. The other common problem is robots.txt: some sites block crawlers such as GPTBot, OAI-SearchBot, PerplexityBot or ClaudeBot by accident, often through a security plugin or hosting default. We audit both, then make a deliberate choice with you about which crawlers to allow for search and which to restrict for training.

How do reviews influence AI recommendations?

When someone asks for a well-reviewed provider, assistants look for review evidence they can find and summarize. Google reviews matter, but so do reviews on industry platforms, home renovation directories for trades, health directories for clinics and legal directories for law firms. The words in reviews matter too: if customers keep mentioning "on time" or "great with anxious patients", those phrases tend to appear in the summary of your business. Spreading genuine reviews across a few relevant platforms beats piling them all in one place.

Why must your business facts be identical everywhere?

Assistants combine information from many sources into one description. If your old address is still on three directories, your hours differ between your site and your profile, or a former business name lingers on an association page, the model may repeat the wrong version, or hedge and leave you out. Consistent name, address and phone, along with consistent service descriptions and founding details, let every source reinforce the same picture. This is the base layer of GEO, and it is checked again after any move or rebrand.

Where assistants look in your field

Earning a recommendation across our four niches.

Construction and trades

Assistants recommending contractors lean on trade association listings, home renovation directories, supplier and manufacturer installer pages, and local news about completed projects. We pursue those placements, make sure licences and service areas read identically everywhere, and publish project write-ups with addresses at street level so assistants can connect your company to real work in specific GTA towns.

Medical and aesthetics

For clinics, the trusted sources are practitioner directories, health college registers, hospital affiliations and reputable health publications. Your practitioners' names, credentials and treatments must match across all of them. We focus on accurate representation over persuasion, because assistants are cautious with health topics, and Ontario's advertising standards apply wherever your clinic is described.

Real estate and development

Assistants asked about builders or brokerages draw on project coverage, new home publications, community guides, and reviews from buyers. Developers benefit from consistent project names, locations and builder details across every listing site. Brokerages benefit from agents being mentioned as neighbourhood experts in local media. We coordinate those mentions so each project and agent is described the same way.

Professional services

Law, accounting and financial firms are recommended when they appear in legal and professional directories, bar and association listings, published commentary and local business coverage. We help your professionals contribute expert quotes and articles to credible outlets, keep practice areas consistent across every profile, and keep claims about expertise within what your regulator allows.

The GEO program

Off-site evidence and technical access, handled by real people.

Assistant visibility audit

A person on our team asks ChatGPT, Perplexity, Gemini and Claude the questions your buyers ask and records who gets named and why.

Mention and citation outreach

Pitching, writing and placing genuine mentions on associations, directories, local media and industry sites.

Crawler access review

Server-side rendering checks, robots.txt rules for AI crawlers, and an llms.txt file kept accurate.

Multi-platform review plan

A review ask that spreads genuine feedback across the platforms assistants consult in your industry.

Business fact alignment

Name, address, phone, services and history made identical across the sources that describe you.

How GEO work unfolds

Building a reputation assistants can find.

  1. Weeks 1 to 2

    Prompt panel and audit

    We build a set of real buyer prompts, record what each assistant answers, and trace which sources they seem to draw on.

  2. Weeks 3 to 4

    Access and facts

    Crawler access fixed, pages served as readable HTML, llms.txt published, and business facts corrected at the source.

  3. Months 2 to 6

    Earn the mentions

    Outreach to associations, publications and directories, plus a review plan across the platforms that matter in your field.

  4. Monthly

    Re-ask and report

    The same prompt panel rerun by hand, with changes in mentions, accuracy and recommended competitors reported plainly.

What you get

GEO deliverables, documented and checkable.

  • Prompt panel results

    Monthly answers from each assistant to your buyer questions, with your mentions highlighted.

  • Source map

    The sites and directories assistants appear to rely on in your niche and city.

  • Crawler access report

    robots.txt rules, rendering checks and the AI crawlers allowed or restricted, agreed with you.

  • llms.txt file

    Written, published at your site root and updated when services change.

  • Mention log

    Every placement pitched and earned, with links and the exact wording used.

  • Business fact register

    The approved facts and every source checked or corrected against them.

  • Review platform plan

    Which platforms to grow, in what order, with request templates for your team.

  • Accuracy corrections

    Wrong details found in assistant answers, traced to their source and fixed there.

FAQ

Generative Engine Optimization, your questions answered.

Straight answers on contracts, pricing, ownership and how we work.

Ask us on a call
What is generative engine optimization?+

Generative engine optimization is the work of getting a business mentioned and accurately described when people ask chat assistants like ChatGPT, Perplexity, Gemini or Claude for a recommendation. It focuses on mentions across trusted sites, reviews on several platforms, consistent business facts and making sure assistants can crawl your website. Most of the work happens outside your own pages.

How do I get my business recommended by ChatGPT?+

Give it evidence. Make sure your site is readable by its crawlers, your name, address and services match across the web, and your business is mentioned on sources it is likely to trust, such as associations, local media and industry directories. Genuine reviews across more than one platform help. Nobody can force a recommendation, but these steps make you far easier to recommend.

Should I block AI crawlers in robots.txt?+

It depends on what you want. Blocking crawlers used for live search, such as OAI-SearchBot or PerplexityBot, can keep you out of those assistants' answers. Crawlers used mainly for model training are a separate choice, and some businesses restrict them for content reasons. We review your current rules with you and set each one deliberately rather than leaving a hosting default in place.

Does llms.txt help my business show up in AI answers?+

Possibly, but nobody can promise it. llms.txt is a proposed file format, not an adopted standard, and the major assistant providers have not confirmed they use it. It takes little effort to publish an accurate one, so we include it. The work that reliably matters more is earning mentions, gathering reviews and keeping facts consistent.

How long does GEO take to show results?+

Assistants that search the web live, like Perplexity or ChatGPT with search on, can reflect new mentions and fixed facts within weeks. Answers drawn from a model's training data only change when that model is updated, which can take months. That is why we rerun the same prompt panel each month and report the trend across assistants rather than any single answer.

Can you measure GEO the way you measure SEO?+

Not with the same precision. Assistants give different answers to slightly different prompts and change over time, and they do not share ranking data. We measure with a fixed panel of real buyer prompts, checked by hand each month, tracking how often you are mentioned, whether the details are right, and which competitors appear. Paired with enquiry tracking, that shows direction clearly.

Ask the assistants about your business,then let us change the answer.

Book a 30-minute strategy call with a strategist and an engineer. You leave with a diagnosis of what is holding growth back, whether or not we work together.